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Privacy Policy

Purpose

The purpose of this privacy policy is to let users of global-proficiency.com (the “Site”) know when we collect personal information and what we do with it. We don't use, share or transfer personal information in connection with the Site except as set out in this policy.

Collection, Storage And Use 

You can use the Site without disclosing any personal information, however, you may be required to disclose personal information to us when you give feedback or in submission forms. This information will be viewable by site administrators, and certain Global Proficiency staff. Please don't send us sensitive personal information or include any sensitive personal information in submission forms.

Holding of information

If you provide personal information, it will be held by Global Proficiency. Email addresses are not made available to the public. Unless required by law, we won't publicise the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.

Use of personal information

We'll only use personal information provided to us for the purpose of administering, evaluating and improving the Site, improving our services and communicating with you (including responding to your feedback and information provided in submission forms).

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:

e enquiries@global-proficiency.com 

p +64 7 850-4483

a Global Proficiency Limited, Private Bag 20474, Hamilton 3214

Feedback

Feedback is important and is used to evaluate and improve the Site. If you provide feedback by email or by using the feedback form, that feedback will be sent to appropriate Global Proficiency staff. This could include your email address and other identifying information that you've provided.

Submission forms

If you provide us with a submission form, that submission form will be sent to appropriate Global Proficiency staff, including your email address and other identifying information that you've provided.

Statistical information

We may collect statistical information about your visit to help us improve the Site. This information is aggregated and doesn't identify you personally. It includes:

  • Your IP address

  • The search terms you used

  • The pages you accessed on our Site and the links you clicked on

  • The date and time you visited the site

  • The referring site (if any) through which you clicked through to this site

  • Your operating system (e.g., Windows XP, Mac OS X)

  • The type of web browser you use (e.g. Internet Explorer, Mozilla Firefox)

  • Other things like your screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above will be viewable by Site administrators and certain other Global Proficiency staff.

Security

We take steps to protect information you provide to Global Proficiency from loss, misuse or unauthorised access.

Credit Card Information

The credit card information provided by you to Global Proficiency will be stored in a confidential manner. Our staff may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain physical, electronic and procedural safeguards to protect your information, and our staff are required to follow these privacy standards. Global Proficiency does not disclose any nonpublic information (such as credit card numbers and their expiration dates) to anyone, except as required by law.

Transaction Security

Global Proficiency uses a third party payment provider, Stripe, to ensure transaction security. Your credit card details are not entered directly onto our Site which ensures they cannot be intercepted. Stripe's Privacy Policy can be viewed here.

Changes to this Privacy Policy

We may change this policy from time to time, and we will post any changes on this page. If you use the Services after those changes are in effect, you agree to the revised policy.